Legal

Privacy policy

Last updated: October 24, 2026

At Puck Digital Agency LLC (“Puck”, “we”, “us”) we respect your privacy. This policy explains what information we collect when you visit puckdigital.com or contact us, how we use it and the choices you have.

1. Who we are

Puck Digital Agency LLC is a digital marketing agency located at 5950 Live Oak Pkwy, Norcross, GA 30093, United States. For any privacy matter you can email info@puckdigital.com or call (470) 983-8044.

2. Information we collect

Information you give us: your name, phone or WhatsApp number, email, business name and type, preferred language, your messages and your answers to the free assessment, when you fill out a form, book a call or write to us.
Automatic technical information: IP address, browser and device type, pages visited and the date and time of your visit. It is collected by our hosting provider and, when enabled, by our analytics and advertising tools.
Cookies and similar technologies: small files that help the site work, remember your language and measure how the site is used.

3. How we use your information

To answer your questions and contact you by phone, WhatsApp or email, as you requested.
To send you the guide, plan or material you requested.
To schedule and hold calls or meetings.
To prepare proposals and provide the services you hire us for.
To improve the site, understand which content is useful and measure our campaigns.
To comply with legal obligations and protect our rights.

4. Text messages and WhatsApp

If you give us your number and ask us to contact you, we may message you by SMS or WhatsApp about your request. Message and data rates from your carrier may apply. You can stop receiving messages at any time by replying STOP or asking us. We do not share your phone number or your consent to receive text messages with third parties for their own marketing purposes.

5. Who we share information with

We do not sell your personal information. We only share it with service providers that help us operate, under their own privacy policies and only to provide their services to us:

Webflow (website hosting and forms).
Calendly and Google (scheduling, email and video calls).
Elfsight (display of public Google reviews).
Meta (Facebook, Instagram and WhatsApp) and Google, when we use their messaging, analytics or advertising tools.
Our CRM and internal tools to follow up on your request.

We may also share information when required by law or to protect our rights, and in the event of a sale or merger of the company.

6. Cookies

We use cookies needed for the site to work and, when enabled, analytics and advertising cookies to understand site usage and measure campaigns. You can block or delete cookies in your browser settings; some site features may stop working.

7. How long we keep information

We keep your information only as long as needed to handle your request, provide our services and meet legal or accounting obligations. After that we delete or anonymize it.

8. Security

We use reasonable measures to protect your information, such as encrypted connections (HTTPS) and limited access. No system is 100% secure, so we cannot guarantee absolute security.

9. Your rights and choices

You can ask us to access, correct or delete the information we hold about you, and stop receiving communications at any time. If you live in a state with specific privacy laws, such as California, you may have additional rights. Email info@puckdigital.com and we will respond within a reasonable time.

10. Children

This site is intended for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Links to other sites

Our site links to third-party sites such as social networks, WhatsApp or Calendly. We are not responsible for their privacy practices; we recommend reading their policies.

12. Changes to this policy

We may update this policy. We will post the new version on this page with its update date.

13. Contact

Puck Digital Agency LLC · 5950 Live Oak Pkwy, Norcross, GA 30093 · info@puckdigital.com · (470) 983-8044